Foul Writer’s World

Questionmark the company I work for have finally joined the blogosphere. However, I can’t say I have had much to do with it, but it is good that they have started to be proactive with the community of users they have and fully embraced Web 2.0.

I on the other hand have been busy beefing up the content on our customer wiki in a hope that we can build up a good presence and encourage users to start creating content as well. So I have been doing a lot of research recently in to how wikis can fit in to documentation and how to get the best out of user generated content.

The following are posts I have found of particular interest:

• Using a Wiki for Documentation and Collaborative Authoring by Michael Angeles
• Wiki docs – technical documentation on a wiki oever at ffeathers
• What Should a Good Documentation Wiki Site Look Like? by Ugar Akinci
• Wikis for technical documentation, one writer’s story by Anne Gentle
• Why wikis won’t kill technical writing at Helpscribe

I intend to write a post of my thoughts and suggestions and hope to get it up soon.

Other related information

• To blog or to wiki software software development?
• Building a multi-lingual help system
• WordPress upgrade
• Wiki based API documentation
• Documentation 2.0
• Comments, who owns them?
• The great wiki experiment
• Foul Writers World Wiki