Questionmark joins the blogosphere and updates its wiki
by noel on Mar.30, 2009, under Technical Communication, Web 2.0, wiki
Questionmark the company I work for have finally joined the blogosphere. However, I can’t say I have had much to do with it, but it is good that they have started to be proactive with the community of users they have and fully embraced Web 2.0.
I on the other hand have been busy beefing up the content on our customer wiki in a hope that we can build up a good presence and encourage users to start creating content as well. So I have been doing a lot of research recently in to how wikis can fit in to documentation and how to get the best out of user generated content.
The following are posts I have found of particular interest:
- Using a Wiki for Documentation and Collaborative Authoring by Michael Angeles
- Wiki docs – technical documentation on a wiki oever at ffeathers
- What Should a Good Documentation Wiki Site Look Like? by Ugar Akinci
- Wikis for technical documentation, one writer’s story by Anne Gentle
- Why wikis won’t kill technical writing at Helpscribe
I intend to write a post of my thoughts and suggestions and hope to get it up soon.